Custom Order FAQ — Answers to the questions we get most about custom name and number orders, production time and exchanges.

At a glance

• Applies to every custom name and number order.
• Production window is 3-7 business days for all sports.
• Free size exchanges, with questions answered before you order.

Order from Custom Name & Number or NIL Pick-A-Player.

Frequently Asked Questions

When does production start?

Production starts as soon as your order is confirmed, and runs within the 3-7 business day window shown on each custom style.

What if I need to change the details?

Contact us before production completes and we will check what is still adjustable.

Open Custom Order FAQ